Membership

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At Polestar it is not just about getting the job done, “It’s About The Relationship.” Our team of professionals truly care about your well-being and we want to be there for you like we would for our own family. We invite you to become a member of our #PolestarFamily where you will be treated to reliable world-class service.

You will have complete peace of mind knowing that you are a part of a family whose sole purpose is to make sure your plumbing, heating, and air conditioning needs are met. Even while we are out there, if you need a light bulb replaced, trash taken out, or groceries taken in, just ask and we will help!

We understand that your life gets busy, and we want to make life easier by helping our family in any way we can. Become a part of our Polestar Family Membership today and let us handle your home comfort needs. Just remember, at Polestar, “It’s About The Relationship.”

It Pays To Be Part Of The Family

What's better than being part of a family? As a member of the Polestar family, you'll enjoy priority service, hassle-free plumbing maintenance and more:

  • Front-of-the-line priority scheduling (includes immediate family): Members come first when service is needed. This benefit also includes family members, such as your mom, dad, sister, or brother who do not currently have a membership, but need a technician out there ASAP.

  • 50% off service fee: Diagnostic or service charge fees are half off!

  • High-performance system checks (spring & fall): Two tune-up checks during the Spring & Fall to make sure your system and equipment are running smooth and efficiently to prevent any future breakdowns from occurring.

  • One whole-home plumbing inspection: A plumber will go behind the scenes annually to catch any plumbing issues before they occur.

  • 10% off parts & labor: Discounted parts and labor!

  • Exclusive family member promotions: Polestar Family Members get exclusive offers that people who don’t have a membership would not.

  • We’ll call you!: RELAX! You do not have to worry about reaching out to us to schedule your check-ups. We will reach out to you!

  • System check reminders: We’ll send you an email to remind you when it is time for your system check (Spring & Fall) and for your plumbing inspection.

  • Choice of chore: Need your trash taken out? Groceries taken in? Light bulb changed? Just ask! That is what family is for, and we want to help out in any way we can.

  • Auto-renewal: You have the option to never worry about your month-to-month payments expiring. (unless you cancel, of course!)

It Pays To Be Part Of The Family

How Does Membership Work & How Much Does It Cost?

Your plan comes with a free membership card that we will mail out to you! Polestar will always be in your back pocket if you run into any Plumbing or HVAC issues. Payment is month to month. For $18 a month, you'll enjoy priority scheduling, exclusive discounts, and most importantly, peace of mind knowing your plumbing systems are working as they should. That's priceless!

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The cost of membership is $246 for the year when paid upfront.

Want to enjoy all the perks of being a member of the Polestar family? Take the first step and give us a call at (913) 490-0342! Our friendly staff is standing by to answer any questions you may have.

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I frantically called Polestar over the weekend when I noticed my heater was not working. Not only did someone answer the phone quickly, they also sent a service technician out right away to address and fix what was wrong with my heater. I am thrilled with the quick and quality services I have received.

David Warner
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Caleb was an excellent plumber to have in my home. He changed out some water shutoffs for me and installed a new toilet. He was clean and professional with his work and attitude.

Purvi M.
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Polestar installed our HVAC in late 2020. Since then they have come by for general maintenance and we have always appreciated their professionalism, speed, and most importantly, they seem to want our home to be safe! Highly recommend!

Robyn Crichton

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