Mark's Mailbox

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Hi, I’m Mark Snell, President and CEO of Polestar Plumbing, Heating & Air Conditioning. I strive to deliver the best customer service and satisfaction in the industry. I personally guarantee that we will resolve any problem or complaint that is submitted to your satisfaction. We want you to be 100% satisfied! Should you have any questions, comments, or concerns regarding your plumbing or HVAC service, please fill out the form below, and I will get back to you.

Mark Snell / President and CEO of Polestar Plumbing

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homeowners turn to us for quality

Ic1 Customer Education

Our team prefers to educate our customers in a thoughtful way, so you receive the most accurate solution. All services are tailored to your needs without any upselling, gimmicks, or surprises at the end.

Ic2 Award-Winning Workmanship

We’re proud to provide our customers with top-notch service on every call. In fact, we’ve won awards for it, including the 2017 Lennox Midwest Partner of the Year.

Ic3 Fast Response

Your calls are greeted by our in-house staff, who will schedule you for immediate service. Same-day service is available for most emergencies so you never have to wait to get your problem under control.

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