About Us

“It’s About the Relationship”
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Serving the Greater Kansas City Metro Area Since 1984

Polestar Plumbing, Heating & Air Conditioning strives to be different than the cookie-cutter national home service companies. As a locally-owned and operated business, we know the unique challenges that arise in the Kansas City area. Therefore, we’re able to provide service that’s tailored to the specific needs of your home.

Serving the Greater Kansas City Metro Area Since 1984

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Polestar Family Membership

What's better than being part of a family? As a member of the Polestar family, you'll enjoy priority service, hassle-free maintenance, and more.

Building Long-Lasting Relationships

Polestar Plumbing, Heating & AC has earned a reputation for putting customer satisfaction first. Our team has accomplished this goal by providing trustworthy service and fair pricing for nearly four decades.

However, our dedication to our clients and neighbors extends beyond plumbing and HVAC repairs. The Polestar family has worked tirelessly to give back to the community and those in need. In doing so, we’ve formed priceless connections and friendships with countless residents throughout Kansas and Missouri.

Building Long-Lasting Relationships

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Polestar: Striving to Deliver the Best Customer Service Experience

Plumbing, heating, and cooling are the foundation of the comfort level of your home. As Polestar’s President and CEO, I encourage our staff to provide the same high-quality service I expect at my home. In addition, I personally guarantee that Polestar Plumbing, Heating & AC will resolve any problem or complaint that is submitted to us. After all, 100% customer satisfaction is our goal, and we hope to build a long-lasting relationship with every client we serve.

Mark Snell / President and CEO of Polestar Plumbing Heating, & AC

Polestar: Striving to Deliver the Best Customer Service Experience

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4.5/5 | 207 Votes

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4.75/5 | 122 Reviews

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homeowners turn to us for quality

Customer Education

Our team prefers to educate our customers in a thoughtful way, so you receive the most accurate solution. All services are tailored to your needs without any upselling, gimmicks, or surprises at the end.

Award-Winning Workmanship

We’re proud to provide our customers with top-notch service on every call. In fact, we’ve won awards for it, including the 2017 Lennox Midwest Partner of the Year.

Fast Response

Your calls are greeted by our in-house staff, who will schedule you for immediate service. Same-day service available for most emergencies so you never have to wait to get your problem under control.

Our Guarantees

  • All Techs Are Drug Tested & Undergo Background Checks

    We only hire the best people to join our friendly team.

  • NATE & EPA Certification

    Every Polestar technician is up-to-date on their certifications. By doing so, they remain current with the safest and most effective industry practices.

  • Pristine Property Protection

    We protect your home by wearing floor savers, using floor runners, and cleaning our work area.

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All Our Work Is Licensed, Bonded, And Insured

Our qualifications and dedication to excellent workmanship prove we’re the right team for the job.

Fast Response & Solutions

Your call will be attended to as soon as possible, as we have same-day service for most emergencies.

We will aim to exceed your expectations

We stand behind our work. If your expectations aren't met, we'll make it right. There's no way to lose!

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